Workplace training your team will actually remember six months later.
We design and deliver training built for adults at work — with real scenarios, plain English, and outcomes you can measure. From training-needs analysis to course development, delivery and validation, all in one engagement or any combination of the four.
Training Solutions
Why this matters
Compliance training fails the moment people stop paying attention..
You can engage us for any one of these, or run a complete cycle from analysis through validation. Most clients start with a needs analysis and let the rest follow from there.
You’ve seen the slides. Read aloud, ticked off, forgotten by Tuesday. The certificate goes in the file, the behaviour doesn’t change, and the next near-miss looks exactly like the last one.
Queon designs training the other way around. We start by working out what someone needs to do differently when they leave the room, then build the shortest, sharpest course that gets them there. Sometimes that’s a half-day workshop. Sometimes it’s a five-minute video and a checklist. Whatever it takes — and no more.The framework looks impressive on paper. The register is colour-coded. The board signs off. Then nothing changes on the ground because the people running the controls don’t know they exist, or were never shown how to use them.
The four pillars
One discipline, applied end to end.
You can engage us for any one of these, or run a complete cycle from analysis through validation. Most clients start with a needs analysis and let the rest follow from there.
01
Training needs analysis
Before we build anything, we work out what your people actually need to learn — and what they already know.
Capability gap interviews
Role-based competency mapping
Existing-material audit
Recommendations report and learning plan
02
Course development & updates
New courses built from scratch, or existing material refreshed to current standards and modern delivery formats.
Learning outcomes and assessment design
Facilitator guides and participant workbooks
Slide decks, videos and job aids
Compliance mapping where required
03
Course delivery
We facilitate on site, online, or in a blended mix — with experienced trainers who’ve worked the floor in the sectors we serve.
On-site workshops at your premises
Live online sessions for distributed teams
Train-the-trainer for internal capability
Multi-cohort programs across multiple sites
04
Training validation
The piece most providers skip. We measure whether training actually changed behaviour — and report it to your board or regulator.
Pre- and post-training capability assessment
Behavioural follow-up at 30 and 90 days
ASQA-aligned validation reports
Continuous improvement recommendations
Delivery Formats
The format that fits the learning — not the other way around.
The same content can land brilliantly in one format and fail in another. We propose the mix that suits your team, locations and time frames.
On Site
Workshops, simulations, and team sessions delivered at your premise.
Best for:
hands-on skills and culture-shifting work.
Live Online
Real-time sessions for distributed teams — structured for engagement, not lectured at people from a slide deck.
Best for:
Multi-site teams, regulatory updates, knowledge transfer
Blended
Self-paced material before, live session in the middle, application back on the job after. Most retention, lowest disruption.
Best for:
Complex topics, large rollouts, ongoing programs
How we design training
Six principles, every course.
Drawn from adult learning research and twenty-plus years of watching what sticks — and what gets forgotten.
02
Adults learn by doing
Practical exercises, scenarios and decision-making sit at the centre of every session.
03
Plain English, always
If a 17-year-old apprentice and a 65-year-old manager can’t both follow it, we rewrite it.
01
Start from the job, not the syllabus
Every course begins with what the learner has to do back at work, not what we’d like them to know.
04
Short, then shorter
The right course is the shortest one that achieves the outcome. We cut, not pad.
05
Measure behaviour, not attendance
A signed attendance sheet proves nothing. We measure what people do differently afterwards.
06
Refresh on a schedule
Skills decay. Every program includes a refresh plan so capability doesn’t quietly slip away.
How clients use us
Common training engagements.
WHS training across a multi-site council workforce.
Needs analysis, blended course development, and rolling delivery across depots, libraries and customer service centres — with validation reporting back to executiveThe right course is the shortest one that achieves the outcome. We cut, not pad.
Local government
RTO & education
Health & aged care
Mid-market business
Not-for-profit
Manufacturing
ASQA-aligned validation for an existing qualification.
End-to-end validation against the relevant training package, with a written report addressing standards, evidence collection, and assessor calibration.
Health & aged care
Mandatory training refresh for direct-care staff.
Existing materials reviewed and modernised to current standards, with shorter modules, scenario-based assessment, and 30/90-day behaviour follow-up.
Leadership development for newly promoted supervisors.
A six-session blended program built around the conversations supervisors actually have to lead — performance, safety, conflict, change
Volunteer onboarding redesign.
A two-hour onsite induction replaced with a 25-minute online module plus a structured first-shift buddy session — shorter, cheaper, and better retained.
Train-the-trainer for internal SME capability.
Four senior operators trained to deliver line-side competency assessments, with facilitator guides and assessment templates handed over for ongoing use
Commonly asked
Questions clients ask before engaging us.
Are you a registered training organisation?
No — we’re a consulting firm that works alongside RTOs and in-house training teams. We don’t issue nationally recognised qualifications ourselves. If you need accredited delivery, we’ll partner with an RTO and run the design and validation work; if you’re an RTO, we’ll support your existing scope.
How do you cost a training engagement?
Fixed fee per deliverable, agreed in writing before any work starts. Course development is typically priced per module, delivery per session or per cohort, and validation per qualification or program. We’ll give you a written proposal after the first conversation.
Can you update existing courses, or do you only build new ones?
Updates are often the better-value option. We’ll review what you have, identify what’s still working, and focus effort on the parts that need rebuilding rather than starting again. Many engagements end up half new, half refreshed.
What does training validation actually involve?
For RTOs, validation is a structured review against the relevant training-package and ASQA standards — assessment tools, evidence, judgement consistency, and feedback loops. For non-RTO clients, validation usually means measuring whether training has changed behaviour on the job, with pre- and post-assessments and follow-up at 30 and 90 days.
Can you deliver training in regional locations?
Yes. We work across VIC and NSW regularly, and we travel further for multi-site rollouts. Online and blended formats keep regional engagements affordable when on-site time isn’t essential
Do you handle the LMS side, or just the content?
We focus on content, design and delivery — we’re not an LMS vendor. We work with whatever platform you already use and will produce SCORM-compatible files where required. If you don’t have an LMS yet, we’ll point you at a couple of options that suit your scale.
Closely related
Training without a risk lens misses the point.
Most workplace training exists to mitigate a risk. See how Queon’s risk practice frames the training that follows.
A 30 Minute conversation, no obligation
Tell us what you’re carrying. We’ll tell you whether we can help — honestly — and what a sensible engagement would look like.
